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  • Privacy

    We are totally committed to protecting the privacy of all of our customers and anyone who visits our site. All personal information that you give to us is kept in accordance with the provisions of the UK Data Protection Act 1988.

    KickZoo may change this Privacy & Security policy from time to time by updating this page. It is the visitor or user’s responsibility to check this page regularly to make sure you are happy and agree with our Privacy & Security policy.

    What we may collect

    • Your name and contact details including email, telephone number and address
    • Demographic information including postcode, preferences, interests
    • Payment details if you are purchasing from the site
    • Other information relevant to customer surveys and Offers

    What we do with this information

    We require this information to understand your needs, to fulfil the purchase and despatch of products to you and to provide you with a better service. Specifically we may need this information to :-

    • Improve the products and services we offer
    • Send promotional emails about new products, special offers and other information
    • Update internal records
    • Contact you from time to time for market research purposes by phone or email
    • Customise the website according to your interests

    No data will be given to any third party, except where it is necessary to fulfil your order, to improve the high level of service we offer to you (eg for the observation of customer traffic patterns, purchase data, website usage etc), or if required to do so by law.

    By providing your personal data on the KickZoo website you are consenting to the use of this data for dealing with your order, for internal research and for the processing of payments, credit references and fraud detection.

    We have no control over linked sites. We are not responsible for the protection, privacy or security of any information that you supply whilst visiting any linked sites. Such sites are not governed by KickZoo’s Privacy and Security policy.

    By signing up to our Newsletter you are consenting to receiving Newsletters and Offers from KickZoo. Every Newsletter will have the option to unsubscribe and you can also unsubscribe using the button on the home page, or you can email us at Contact@KickZoo.com and ask to unsubscribe.

    If you believe that any of the information we are holding on you is incorrect or incomplete, please email or write to us as soon as possible and we will promptly update our information.

    Security

    The security of the KickZoo website is essential to your enjoyment and use of our site and therefore to our on-going business. We take the security of the information you supply to us very seriously. We use a secure independent server and all data that you supply for the fulfilment of your order is encrypted.

    In addition we do not hold your credit card details on the Internet. Once payment has been received and approved, all card details are deleted. This does mean that you will need to fill in your card details each time you order, but we believe that you will consider this a reasonable request given the knowledge that it makes your use of our site even more secure.